Privacy Policy – HYOKO
Last updated: 24/03/2026
At HYOKO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit or interact with our website:
Personal Information
- Name
- Phone number
- Email address
- Shipping address
- Billing address
Order Information
- Products purchased
- Order history
- Payment details (processed securely via payment gateway)
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates
- Provide customer support
- Improve website experience
- Send important notifications related to your order
- Prevent fraudulent transactions
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Information
We do not store your payment details such as:
- credit card number
- debit card number
- UPI details
- net banking credentials
Payments are processed securely through trusted third-party payment gateways.
Payment gateways may collect and process payment information according to their own privacy policies.
4. Cookies
Our website may use cookies to:
- improve browsing experience
- remember user preferences
- analyse website traffic
- enhance website functionality
Cookies do not give us access to your personal data stored on your device.
You can disable cookies through your browser settings if you prefer.
5. Sharing of Information
We may share limited information with trusted third parties only when necessary:
- courier partners (for delivery)
- payment gateways (for payment processing)
- website analytics tools
- legal authorities when required by law
We ensure that such parties use your data responsibly.
6. Data Security
We take reasonable measures to protect your personal information from:
- unauthorized access
- misuse
- loss
- disclosure
However, no online transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- access your personal information
- request correction of inaccurate data
- request deletion of personal data (subject to legal requirements)
- opt out of marketing communications
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external websites.
Users are advised to review the privacy policies of those websites separately.
9. Children’s Information
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be updated on this page with revised date.
We recommend reviewing this page periodically.
11. Contact Us
If you have any questions regarding this Privacy Policy, contact us:
Email: contact@carmats.co.in
Phone: +91-9999969612
Business Address:
Shop-15, Old Basement, Vardhan House,
Chabi Ganj, Kashmere Gate,
Delhi-110006, India